Shipping and Exchange
Local(UAE) delivery time is 4 to 7 working days.
International delivery time is 7 to 10 working days.
We do not offer returns or refunds on customized orders.
(Regular Abaya size is Size="m" and Length="56" whereas
Custom Abaya Size is Size="m" and Length=other than 56)
We offer 7 days of free exchange in case of any problem with the order or size issues. However, customized product is not eligible for exchange.
A free exchange based on the below conditions.
1-Customer can avail of a free exchange if the item is not according to the picture or ordered size.
2- For non-customized items, UAE customers can exchange them free of cost, and the international customer has to bear shipping charges.
3-Customers who are eligible for free delivery can exchange the item free of cost for the first time.